Full job description

What You’ll Do

• Welcome every guest with a positive, upbeat attitude and assist with consent forms
• Check in customers using ClassPass, Fresha, and our self-check-in kiosk
• Manage all incoming calls, WhatsApp messages, and customer inquiries
• Guide guests through the check-in experience and keep the flow smooth
• Support product purchases at reception when needed
• Keep the reception and waiting areas tidy during downtime
• Communicate clearly with facialists to keep appointments running on time

What You Bring

• Fluent in English and Arabic (spoken and written) required
• Confident, friendly communicator who loves customer service
• Comfortable with phones, apps, and quick systems
• Organized, reliable, and loves making people feel welcome
• Willing to help with light housekeeping to keep the studio looking great

Why Flash Facial

• A fun, supportive, and energetic team
• Opportunity to grow in a fast-expanding beauty brand
• Training provided — no salon experience required!

If you’re someone with a big smile, warm energy, and a love for helping people feel their best we’d love to meet you!

Job Type: Full-time