Full job description

We are excited to announce a fantastic job opportunity in BATTLEWORLD Virtual Reality Club located in Al Ain (Al Ain mall). We are seeking a dynamic and enthusiastic receptionist to join our team.

Responsibilities:

• Answer and direct phone calls in a polite and friendly manner.
• Make bookings.
• Welcome visitors in a warm and friendly manner, and address any inquiries they may have.
• Maintain the reception area and all common areas in a clean and tidy condition at all times.
• Operate standard office equipment on a regular basis.
• Keep detailed and accurate records of visitor requests and phone calls received.
• Take inventory of supplies and restock as needed.
• Maintain the general office filing system.
• Making sales
• Manage staff schedules
• Assign the tasks to the team
• Report to GM everyday about any problems/suggestions

Qualifications:

• High school diploma or equivalent.
• Minimum of 1 year of customer service experience.
• Proficiency in Microsoft Office suite.
• Strong telephone etiquette.
• Friendly demeanor.
• Detail-oriented approach.
• Proficient in English And Arabic language skills (reading, writing, speaking).
• Ability to handle multiple tasks and prioritize effectively.
• Exceptional interpersonal abilities.
• Punctual and reliable attendance record.