Full job description

Job Summary:

Pet Yard Veterinary Clinic is seeking a well-educated, well-presented, and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, representing the clinic with elegance, confidence, and excellent customer service skills.

Key Responsibilities:

• Welcome clients and their pets warmly and professionally at the front counter
• Handle phone calls, WhatsApp inquiries, and appointment scheduling
• Manage client records, invoices, and basic administrative tasks
• Coordinate with veterinarians and clinic staff to ensure smooth daily operations
• Maintain a clean, organized, and professional reception area
• Handle client inquiries and concerns with patience and discretion

Requirements:

• Well-educated with strong communication skills in English (Arabic is a plus)
• Well-groomed, elegant, and professionally dressed
• Presentable personality with a friendly and confident attitude
• Previous experience as a receptionist or customer service role (preferably in healthcare or veterinary clinics)
• Strong organizational and multitasking abilities
• Proficient in basic computer systems and booking software

What We Offer:

• Professional and supportive work environment
• Opportunity to grow within a reputable veterinary clinic
• Competitive salary based on experience

If you are passionate about customer service and enjoy working in a professional healthcare environment, we would love to hear from you.