Full job description

As an F&B Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience and your role will include key responsibilities such as:

• To be proficient in the History of the Outlets and act as an ambassador to it
• To supervise a station and ensure that standards are maintained at all times
• To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect Sequence of service delivery and our values
• To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets standards
• To continuously collect feedback from guests and report it back to the Management
• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
• Ensure the proper appearance and grooming of assigned Colleagues
• Handle the welcome of arriving Guests and their seating
• Maintain a professional and friendly relationship with the Outlet patrons to ensure their well-being
• Well versed and knowledge in the Outlet’s menu, promotional activities and other relevant issues concerning the outlets and the Hotel
• Contribute to meet and maximize the monthly revenue budget for the respective outlet
• Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures
• To Handle special dietary requirements in a professional way and keep both Kitchen Sous-chef and Manager informed
• To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature

Job Type: Full-time