Executive – Owner Privileges

Job Description:

Being the first point of contact for owners and affiliated parties.
Manages an individual portfolio of Owners to handover new projects.
Being a presentable image of The First Group internally and externally.
Supports Owner Relations and Collections teams.
Work with different agreements and can comment / understand legal text
Facilitates the collection of fees for Services.
Obtains the signature of Owners as and when required.
Liaise between Owners and relevant teams to facilitate Owner stays.
Maintains accurate and secure files of Owners data and contracts.
Be available to answer Owners requests outside normal office hours, evenings, and weekends as and when required.
Deal with Owners feedback and maintains relationship to retain and grow business.
Control client’s profile, funds allocation and constant update of CRM

Desired Skill & Expertise:

Preferred Qualifications:

Customer Service Basic Skills / Sales Experience / Retention Experience/ Banking.

Minimum Requirements:

Candidate must speak Arabic, English, and any third language (preferable)
Customer service, client relationship & Admin skills
Good level of Microsoft Office Pack
Thorough knowledge of CRM
Ability to understand / comment on calculations provided in the statements for Owners
To be able to work with invoices / Numbers
High level of accuracy and attention to detail

Required Skills:

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