The successful candidate will play a key role in supervising housekeeping operations, motivating staff, and ensuring all areas meet Cheval Maison’s standards of excellence.

Key Responsibilities:

• Oversee and manage all housekeeping operations, including rooms, public areas, and laundry services.
• Manage departmental budgets, monitor supplies, and control expenses effectively.
• Ensure all cleaning activities comply with the hotel’s standards, hygiene regulations, and health and safety requirements.
• Monitor staff performance, provide coaching and training, and maintain a motivated housekeeping team.
• Conduct regular inspections of guest rooms, public areas, and other facilities to ensure consistency in cleanliness and presentation.
• Support inventory management by monitoring supplies, ordering housekeeping materials.
• Developing and implementing standard operating procedures (SOPs) for the housekeeping department.
• Collaborate with other departments to support guest satisfaction and operational efficiency.
• Address guest complaints promptly and professionally, ensuring a high level of service recovery.
• Contribute to sustainability initiatives and eco-friendly housekeeping practices.

Qualifications Experience:

• Minimum 3–5 years of experience in a managerial housekeeping role (hospitality experience preferred).
• Proven leadership and organizational skills with a hands-on approach.
• Strong knowledge of cleaning standards, safety procedures, and eco-friendly practices.
• Excellent communication and interpersonal skills.
• Bachelor’s degree in hospitality management or a related field preferred.

Application Process:
Submit your application online to be considered for the Executive Housekeeper position.