Job Description
- To consistently offer professional, friendly and engaging service
- To deliver and collect hotel guests at the Airport and chauffeur drive them using the hotel vehicles.
- To work closely with the Concierge in the Front Office Department.
- To assist guests regarding hotel facilities in an informative and helpful way
- Maintains all the hotel vehicles clean, tidy inside, and smell fresh.
- Opens and closes the door of all the guests’ cars once they arrive at the hotel main door.
- Assists with the guests’ luggage when needed.
- Offers a warm meet and greet to all the hotel patrons.
- Keeps an accurate record of all the vehicle maintenance.
- Takes the hotel vehicles for service and repair in due time.
- Exercises attentiveness and care when parking or driving the hotel and the guests’ vehicles.
- Abides by the laws and regulations of the traffic code, as required by Dubai Road Authority and Dubai Police.
- Logs and informs the Front Office Manager immediately if any damage or accident occurs.
- To follow department policies, procedures and service standards
- To follow all safety policies
- Other duties as assigned
Qualifications
- Minimum of two years’ experience in a similar role within the hotel industry, preferably in a five-star property.
- A Heavy Bus License will be a plus
Additional Information

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