The Debt Collection Officer is responsible for recovering outstanding payments from customers while maintaining positive relationships and complying with legal and ethical standards. The role involves monitoring accounts, negotiating payment plans, and ensuring timely collection of debts to support the organization’s financial stability.

Key Responsibilities

• Contact customers via phone, email, or written correspondence to collect overdue payments
• Review customer accounts to identify outstanding balances and follow up accordingly
• Negotiate repayment plans and settlement agreements within company guidelines
• Maintain accurate records of all collection activities and customer interactions
• Monitor and follow up on payment commitments
• Provide excellent customer service while recovering debts

Must Have:-
– Strong negotiations skills
– Target oriented
– Capable of handling target pressure
– Able to work as per the given deadlines
– Problem solving skills
– Good written and verbal communication

Education Requirements
– Minimum bachelor’s degree holder

-Job Types: Full-time, Permanent