Full job description

We are looking for a Customer Support Agent (Female preferred) to handle customer inquiries and service coordination for our home maintenance business. This is a work-from-home role, suitable for candidates with strong communication skills and a customer-focused approach.

Responsibilities:

• Respond to customer inquiries via WhatsApp, phone calls, and messages
• Collect service details and coordinate with the operations team
• Schedule appointments and follow up with customers
• Communicate clearly, politely, and professionally with customers
• Maintain basic records of customer requests

Requirements:

• Female candidates preferred
• Fluency in English (mandatory)
• Ability to communicate in Urdu and Arabic (preferred)
• Prior customer service or call-center experience is an advantage
• Good communication and typing skills
• Own laptop and stable internet connection
• Responsible, punctual, and able to work independently

Salary & Benefits:

• Salary: AED 2,500 – 3,500 (depending on experience)
• Work from home
• Weekly day off
• Long-term, stable opportunity