Full job description

Company Overview

We are a growing Business Setup Company specializing in company formation, trade licenses, PRO services, and corporate support solutions. We are looking for a professional and customer-oriented Customer Service cum Receptionist to manage front desk operations and assist clients efficiently.

The Customer Service cum Receptionist will be the first point of contact for clients, ensuring a welcoming experience while handling inquiries related to business setup services and supporting daily office operations.

Key Responsibilities

• Greet clients and visitors professionally
• Handle incoming calls, emails, and walk-in inquiries
• Provide basic information about business setup services (company formation, licensing, visa services, etc.)
• Coordinate client appointments and manage schedules
• Assist clients with document collection and follow-ups
• Maintain front desk records and client databases
• Coordinate with sales and operations teams
• Perform general administrative and clerical tasks