Job Responsibilities:

• Handle customer inquiries via phone, email, and walk-ins professionally
• Provide accurate information about company services and policies
• Resolve customer complaints and follow up to ensure satisfaction
• Maintain proper records of customer interactions and feedback
• Coordinate with internal departments to address customer needs
• Ensure high standards of customer service and professionalism at all times

Requirements:

• UAE National (Emirati)
• Good communication skills in Arabic and English
• Basic computer knowledge (email, MS Office)
• Customer-focused attitude and professional appearance
• Previous customer service experience is an advantage but not mandatory

Job Type: Full-time