About the Company

Our Nursery is a leading landscaping and plant nursery company in Dubai, offering professional irrigation and garden services across the UAE. We are looking for a dedicated Customer Care Executive to handle client communications, inquiries, and service coordination for our nursery and landscaping projects.

Key Responsibilities

• Manage incoming customer inquiries via phone, email, and in person at the nursery.
• Provide accurate information about plants, landscaping materials, and irrigation services.
• Handle customer complaints and ensure timely resolution.
• Coordinate between customers, sales, and operations teams to ensure smooth service delivery.
• Prepare quotations, invoices, and follow up on payments and project progress.
• Maintain customer records and feedback logs.
• Support marketing activities and assist with walk-in clients at the Garden Center.

Requirements

• 2–4 years of experience in customer service, sales support, or office coordination (preferably in landscaping, nursery, or construction sectors).
• Excellent communication and interpersonal skills.
• Fluent in English (Arabic and Malayalam is a plus).
• Strong organizational and computer skills (MS Office, Excel, email, CRM tools).
• Positive attitude and professional appearance.
• Immediate joiners preferred.
• UAE experience is an advantage.