Key Responsibilities

1. Community & Member Management

• Act as the main point of contact for business community members and client accounts
• Onboard new members and ensure a smooth integration into the community
• Maintain strong, ongoing relationships to drive engagement, satisfaction, and retention
• Understand member needs and proactively connect them with relevant opportunities

2. Activities, Events & Engagement

• Plan, coordinate, and support community activities such as networking events, workshops, roundtables, and meetups
• Drive participation and interaction within the community to strengthen relationships and collaboration
• Represent the community at external events and industry gatherings when required

3. Sales Support & Deal Coordination

• Support the sales process by qualifying leads, managing follow-ups, and coordinating deal progress
• Identify upselling and cross-selling opportunities within the existing community and client base
• Assist with proposal preparation, pricing coordination, and closing discussions as needed
• Ensure smooth handover and alignment between community, sales, and operations

4. Business Development & Partnerships

• Identify potential partners, collaborators, and strategic opportunities within and beyond the community
• Build and maintain relationships with key stakeholders, decision-makers, and partners
• Support the development of partnership initiatives that add value to the community and business

5. Account Management, Reporting & Operations

• Manage multiple accounts and relationships simultaneously with strong attention to detail
• Track member interactions, leads, and deals using CRM or internal systems
• Provide regular updates and insights on community health, engagement, and commercial opportunities
• Coordinate internally to ensure member needs, activities, and deals are executed smoothly

Who We’re Looking For

• A strong communicator with excellent interpersonal, presentation, and networking skills
• Relationship-focused, with a clear commercial and business-growth mindset
• Comfortable supporting sales activities and managing deal-related coordination
• Highly organized, proactive, and capable of managing multiple priorities
• Independent and confident in taking ownership of day-to-day operations

Requirements

• Based in Dubai and available for full-time work
• 1–3+ years of experience in community management, client relations, account management, sales support, or business development
• Excellent communication skills in English (Arabic is a strong advantage)
• Proven experience managing client portfolios, communities, or business relationships
• Comfortable working independently and meeting engagement and commercial targets
• Strong negotiation, problem-solving, and relationship-building skills
• Experience using CRM or tracking tools is an advantage

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