OVERVIEW/BASIC FUNCTION: Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. RESPONSIBILITIES: a. All hotel features/services, hours of operation. b. All room types, numbers, layout, decor, appointments and location. c. All room rates, special packages and promotions. d. Daily house count…
As a Reservations Agent, you will be the first point of contact for our future guests. You’ll be responsible for handling all reservation inquiries, delivering exceptional service, and ensuring each guest begins their Hyatt journey with ease, excitement, and confidence. What You’ll Do: Qualifications You’re a Great Fit If You:
Full job description Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry…
POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is…
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales…
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space…
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered…
As Front Office Agent you will be responsible for the following duties: As Front Office Agent we expect from you: APPLY NOW
Job Description The Hotel Manager has responsibility for the overall operations of the Hotel’s Rooms, Food & Beverage, Culinary, Housekeeping, Recreation, Spa and IT Divisions, including the development and performance management of employees. Oversee the financial aspects of the above-mentioned operations, optimizing profits while ensuring the highest level of service quality is provided to our…
Job Description Join our dynamic team as a Guest Service Agent in the heart of Dubai, United Arab Emirates! We’re looking for an enthusiastic and customer-focused individual to be the welcoming face of our hotel, ensuring every guest enjoys a memorable stay from check-in to check-out. Qualifications APPLY NOW