Job Overview:

We are seeking a dynamic and motivated Cashier Supervisor to join our fast-paced Discount Centre team. The successful candidate will oversee cashier operations, ensure accuracy in transactions, and deliver excellent customer service while leading and supporting a team of cashiers.

Key Responsibilities:

• Supervise, train, and guide a team of cashiers
• Ensure accuracy of cash handling, POS transactions, and daily sales reports
• Monitor cashier performance and maintain high customer service standards
• Handle and resolve customer complaints, returns, exchanges, coupons, and disputes professionally
• Educate cashiers on loss prevention, theft awareness, and company procedures
• Oversee proper functioning and maintenance of POS systems, scanners, and printers
• Track, reconcile, and report daily cash collections and sales summaries
• Maintain cleanliness, orderliness, and discipline at checkout areas
• Perform regular database backups and ensure data security
• Input and verify text-based and numerical data accurately
• Search, review, and manage information from records and files
• Provide occasional administrative and reporting support
• Ensure compliance with company policies, procedures, and safety standards
• Perform other related duties as assigned by management

Qualifications & Skills:

• Bachelor’s degree in Business Administration or a related field (preferred)
• Proven experience as a Cashier Supervisor / Checkout Supervisor or similar role
• Experience managing a team in a retail, supermarket, or hypermarket environment
• Strong knowledge of POS systems and cash-handling procedures
• Proficient in Microsoft Office (Excel, Word, basic reporting)
• Excellent leadership, organizational, and problem-solving skills
• Strong communication and interpersonal abilities
• Ability to resolve conflicts effectively and professionally
• Willingness to work flexible shifts, including weekends

Benefits:

• Competitive salary
• Supportive and professional work environment
• Career growth and development opportunities