Full job description

Key Responsibilities: –

· Customer Service

· Responsible for greeting and meeting all customers promptly and politely as they enter the store

· Provide customer satisfaction by delivering exceptional customer service

· Guide customers throughout the store or to the specific area the customer requests

· Develop a clear understanding of all departments, products, make and feature.

· After sales service

· Manage transactions with customers using cash registers

· Scan goods and ensure pricing is accurate

· Collect payments whether in cash or credit

· Issue receipts, refunds, change or tickets

· Redeem stamps and coupons

· Cross-sell products and introduce new ones

· Effectively deal with customer queries and complaints

· Ensure confidentiality with respect to Le Pearl retail/store sales information.

Store Merchandise / Merchandising:-

· Maintain a detailed knowledge of the merchandise/ products stocked in the store.

· Provide information about the customers(likes, dislikes and opinions) to the department in charge

· Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store

· Ensure the highest standard of merchandising is maintained in store at all times.

· Ensure that all sections are neat & clean. All the items correctly priced

· Ensure that the Brand delivers what has been promised to the customer consistently & flawlessly.

· Maximizing sales by promoting highest standards of customer service

Requirements: –

· Graduate / undergraduate in any discipline

· Basic Computer Knowledge

· Work experience as a retail cashier or in a similar role in sales

· Good math skills

· Strong communication and time management skills

· Customer satisfaction-oriented

Skills & Capabilities: –

· Result Orientation

· Proactive

· Flexibility

· Interpersonal Skills

· Team Player

· Customer Focus

· Soft Spoken

· Patience

· Interactive

· Energetic

· Fashion Trend Knowledge

Job Types: Full-time, Contract
Contract length: 24 months