Full job description

Job Duties:

• Maintain ledgers and journals.
• Track stock movement and reconcile inventory with sales.
• Assist in periodic stock audits.
• Prepare monthly, quarterly, and annual financial statements.
• Process cash, card, and digital payments accurately.
• Issue receipts and handle refunds or exchanges.
• Maintain and reconcile cash drawer at the beginning and end of shifts.
• Deposit daily collections securely.
• Operate point-of-sale software and hardware efficiently.
• Scan items, apply discounts, and manage loyalty programs.
• Answer basic product or billing queries.
• Handle complaints or escalate issues to supervisors.
• Maintain daily sales logs and transaction records.
• Report discrepancies or suspicious activity.
• Record daily sales, purchases, expenses, and returns.

Requirements:

• Computer skills is a must (excel & outlook basics)
• Fluent in English / hindi
• Telephone etiquette