Full job description

Key Responsibilities

1. Sales & Transaction Handling

• Operate the cash register/POS system efficiently and accurately.
• Process cash, card, or digital payments, issue receipts, and ensure correct change.
• Handle refunds, exchanges, or voids following company policy.
• Balance the cash drawer at the beginning and end of each shift.

2. Customer Service

• In any situation, Greet customers warmly with a smile and provide assistance during checkout.
• Handle inquiries or concerns professionally and courteously.
• Maintain a clean, organized, and presentable counter area.
• Promote ongoing promotions or new products to customers when appropriate.

3. Financial Accountability

• Ensure all transactions are recorded properly and funds are secure.
• Report discrepancies, shortages, or overages immediately to the branch supervisor or manager.
• Assist with daily sales reports and deposit preparation.

4. Store/Branch Support

• Support branch operations when not serving customers (e.g., packing, restocking, cleaning).
• Coordinate with kitchen or sales staff to ensure smooth service flow
• Maintain compliance with company policies and cash handling procedures.

QualificationsEducation:

• Senior High school diploma or equivalent required
• Bachelor’s degree or diploma in business, accounting, or related field (preferred but not required).

Experience:

• At least 1 year of experience in cashiering, retail, or customer service preferred.
• Fresh graduates are welcome to apply; training will be provided.

Skills:

• Proficiency in English
• Basic math and numerical accuracy.
• Good communication and interpersonal skills.
• Knowledge of POS systems and basic computer use.
• Ability to work under pressure and multitask.
• Trustworthy, responsible, and detail-oriented.

Personality Traits

• Honest and dependable.
• Friendly and customer-oriented.
• Neat, punctual, and professional in appearance.
• Team player with a positive attitude.

Job Type: Full-time