Key Responsibilities (Cashier)

• Provide excellent customer service by always greeting customers and speaking politely and respectfully.
• Professionally handle customer complaints by following the company’s SOP
• Process customer transactions accurately using POS (Point-of-Sale) system
• Process ordering of supplies (food and raw materials) through the company’s own system/software.
• Handle returns, refunds, and exchanges according to company policy
• Balance cash drawer and reconcile sales at the end of each shift
• Maintain cleanliness and organization of the shop.
• Support store operations such as stocking shelves and updating product displays
• Stay updated on promotions, products, and company policies

Qualifications and Requirements (Cashier)

• High school diploma or equivalent (preferred)
• Previous cashier, retail, or customer service experience (preferred but not always required)
• Basic computer knowledge and familiarity with POS systems
• Strong numerical skills and accuracy in handling money
• Good communication and customer service skills
• Ability to work in a fast-paced environment
• Attention to detail and strong organizational skills
• Ability to stand for long periods and handle repetitive tasks if required

Job Type: Full-time