As Cargo Agent you will have to perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout Cargo Operations (Export and Import)
In this role you will:
- Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
- Follows the day-to-day operations related to own job
- Discusses safety concerns openly and reports them to the relevant supervisor
- Complies with relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
- Guides and assists the team of Loaders and Equipment Operators in cargo handling activities build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards
- Inspects and validates against relevant documentation and counts goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures
- Enters data manually or automatically in the cargo systems in a timely manner
- Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail
- Handles and loads all special cargo (dangerous goods, live animals, valuable goods, etc) in line with IATA manuals
- Performs all related cargo handling activities and operates equipment as required (tow trucks, forklifts, etc) for movement of loads.
- Loads and unloads cargo from ULDs / Aircrafts and Trucks as appropriate in a timely manner
Qualification
To be considered for this role, you should meet the below requirements:
- O level (Minimum of 10 years of schooling required) or Higher Secondary (12 years schooling)
- Experience of 2 years in Logistics and Cargo
- Good Communication in English both written and spoken
- Valid UAE or GCC license for operating equipment

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