Full job description

Responsibilities:

• Provide a welcoming, engaging and friendly environment to all customers, engage with new and regular customers.
• Prepare and serve hot and cold beverages such as speciality coffee, matcha and teas, and other food products (e.g., Japanese Pudding Cake, baked goods, etc.).
• Accurately take customer orders including all preferences.
• Provide menu assistance to customers to get them what they want while serving them efficiently to maintain appropriate customer flow.
• Record and accurately process purchases using the POS system, collect and process payments.
• Make product recommendations, highlight various brewing methods and upsell other menu items.
• Provide and package menu items for either on premise consumption or take-out.
• Monitor proper operation of brewing and other food equipment; resolve and/or report any equipment problems promptly for resolution.
• Assist track food and supply inventory.
• Maintain and keep all serving, food & beverage preparation and common areas sanitary and clean
• Provide customer feedback and response to new menu items to store management.

Skills & Qualifications

• Minimum 1-2 years prior barista , baker or beverage customer-facing experience.
• Prior barista or related training a plus.
• Familiarity with coffee brewing and tea preparation equipment preferred.
• Positive, customer-friendly attitude with strong interpersonal communication skills.
• Self-motivated and trustworthy, able to work with minimal supervision, Strong client-facing, interpersonal communication skills.
• Ability to meet regular, consistent and punctual attendance schedules.
• Flexibility to work different shifts as needed.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.

We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is helping you reach your full potential.

Job Type: Full-time