Job Description

The Beverage Manager is responsible for leading and managing the beverage operations across all outlets at SO/ Ras Al Khaimah, ensuring a bold, stylish, and innovative guest experience in line with the SO/ brand. This role oversees beverage menus, service standards, supplier relations, and staff training while driving profitability and creativity in the beverage program.

Key Responsibilities

Beverage Operations

• Oversee day-to-day beverage service across restaurants, lounges, bars, and events.
• Develop and update beverage menus, ensuring alignment with brand standards and market trends.
• Ensure consistent delivery of premium guest experiences through innovative beverage offerings.

Financial & Cost Control

• Manage beverage cost, inventory, and wastage in line with budget and financial goals.
• Work closely with procurement and suppliers to source high-quality products at competitive prices.
• Monitor and analyze sales performance, preparing regular reports and recommendations.

Team Leadership & Training

• Lead, coach, and inspire bartenders and beverage staff to deliver exceptional service.
• Design and implement training programs on mixology, wine knowledge, and service etiquette.
• Promote a culture of creativity, innovation, and collaboration within the team.

Guest Experience & Innovation

• Create signature cocktails and beverage concepts that enhance the lifestyle positioning of SO/.
• Engage with guests, receive feedback, and continuously refine beverage offerings.
• Collaborate with the culinary and entertainment teams to develop unique pairings and event activations.

Compliance & Standards

• Ensure compliance with all local licensing laws and health & safety standards.
• Maintain brand consistency in presentation, service, and guest interaction.
• Uphold HACCP and hygiene regulations in all beverage storage and service areas.

Qualifications

• Degree or diploma in Hospitality Management or related field.
• 4–6 years of progressive experience in beverage management, ideally in luxury hotels or lifestyle resorts.
• Strong knowledge of wines, spirits, cocktails, and non-alcoholic beverage trends.
• Proven track record in managing costs, inventory, and supplier negotiations.
• Exceptional leadership, training, and team-building skills.
• Creative flair with an eye for detail and passion for guest satisfaction.
• Excellent communication and interpersonal skills; fluent English required (additional languages an advantage).
• Flexibility to work evenings, weekends, and holidays as required.