Job Role: Barista

Key Responsibilities:

• Prepare and serve hot and cold beverages, including coffee, tea, and specialty drinks, according to company standards
• Greet customers warmly, take orders accurately, and provide excellent customer service
• Operate coffee machines, grinders, and other café equipment safely and efficiently
• Maintain cleanliness and organization of the café, including workstations, seating areas, and restrooms
• Handle cash, card, and digital payments accurately using the POS system
• Restock supplies and assist with inventory checks as needed
• Follow food safety, hygiene, and health regulations at all times
• Handle customer questions or complaints politely and professionally
• Work collaboratively with team members to ensure smooth daily operations
• Open or close the café as scheduled, following set procedures

Preferred Skills & Qualities (optional to include):

• Friendly, positive attitude and strong communication skills
• Ability to work in a fast-paced environment
• Attention to detail and consistency in drink preparation
• Reliability, punctuality, and teamwork
• Previous barista or customer service experience (preferred but not always required)

Job Type: Full-time