Full job description

• Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
• Arrange table set-ups before and after each customer according to the brand’s set standards
• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
• Collect bill payments from customers

KEY PERFORMANCE

• Fluency in English
• Commercial Understanding: level 1
• Attention to details: level 1
• Communication Skills: level 1
• Customer Focus: level 1

QUALIFICATIONS

• Previous experience in Food & Beverage/Restaurant operations
• Excellent team player
• English speaking