Full job description

Job Summary

The Assistant Team Leader – Credit Card Sales supports the Team Leader in managing internal sales operations, monitoring team performance, and ensuring achievement of assigned credit card sales targets. This role is fully office-based and focuses on team coordination, performance tracking, and compliance.

Key Responsibilities

• Assist the Team Leader in achieving monthly and quarterly credit card sales targets.
• Support, guide, and motivate sales executives to improve performance and productivity.
• Monitor daily sales activities, lead allocation, and conversion ratios.
• Ensure accurate documentation and strict compliance with bank and company policies.
• Conduct regular team briefings, product knowledge sessions, and performance feedback.
• Track individual and team KPIs and prepare sales performance reports for management.
• Handle internal escalations related to documentation, approvals, or processing issues.
• Coordinate with operations, credit, and support teams to ensure smooth case processing.
• Act as Team Leader in their absence and maintain continuity of operations.

Requirements & Qualifications

• Minimum 1–3 years of experience in credit card or banking sales, preferably in the UAE.
• Prior experience in assisting or mentoring a sales team is an advantage.
• Strong understanding of credit card products, eligibility criteria, and documentation.
• Excellent communication, coordination, and leadership skills.
• Ability to work in a target-driven, deadline-oriented environment.
• Proficiency in MS Office and reporting tools.

Key Skills & Competencies

• Team coordination and supervision
• Sales performance tracking
• Compliance and documentation control
• Analytical and reporting skills
• Time management and problem-solving

Compensation & Benefits

• Initial Salary: AED 4,000 – 5000 per month
• Incentives: Performance-based incentives linked to target achievement
• Additional benefits as per company policy

Work Conditions

• Office-based role
• Target-oriented environment
• Working hours as per company policy

Job Type: Full-time