Full job description

Position: Administrative Assistant

Responsibilities:

– Task Coordination: Follow up with team members to ensure timely completion of assigned tasks and projects.

– Time Management: Monitor staff attendance, ensuring they arrive and leave punctually.

– Client Communication: Contact clients to gather their new requirements and effectively relay the information to the relevant staff members.

– Schedule Management: Assist in managing the schedules and appointments of company executives, making necessary arrangements and reminders.

– Customer Support: Handle incoming phone calls and inquiries from potential clients, providing them with accurate information and excellent service.

– Social Media Engagement: Monitor and respond to client queries and messages on social media platforms, maintaining a positive and professional online presence.

– Quotation Preparation: Prepare quotations and proposals for potential clients, ensuring accuracy and timely delivery.

Deal Closure: Work towards closing deals by following up with clients, addressing their concerns, and providing necessary information.

Requirements:

• High school diploma or equivalent; bachelor’s degree is a plus.
• Proven experience in an administrative or office management role.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize responsibilities effectively.
• Proficiency in using office software, including Microsoft Office Suite.
• Familiarity with social media platforms and customer relationship management (CRM) systems is desirable.
• Exceptional customer service and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Attention to detail and strong problem-solving abilities.