Full job description

About Us:

Velvett Cakes is a Dubai-based cloud bakery known for premium, handcrafted cakes. We’re looking for a proactive and reliable Admin & Bakery Assistant to support daily operations — from handling customer orders to assisting in cake production when needed.

Key Responsibilities:

• Manage WhatsApp and online orders (Deliveroo, Talabat, etc.) and coordinate deliveries.
• Respond to customer inquiries and take custom cake orders with attention to detail.
• Support basic admin tasks such as order tracking, stock updates, and supplier coordination.
• Assist the chef during peak hours or staff leaves (basic baking, filling, and decorating).
• Maintain kitchen hygiene and ensure smooth daily operations.
• Handle occasional customer pick-ups or urgent deliveries if required.

Requirements:

• Minimum 1 year experience in customer service, admin, or F&B roles.
• Knowledge of baking & interest to learn designed cake preparation is a must.
• Good communication (English required) and coordination skills.
• Organized, adaptable, and able to multitask in a fast-paced bakery environment.
• Must be based in Dubai.

Job Types: Full-time, Permanent