Job Description

To provide professional and friendly service to all patrons and assist Director of Finance in the service of the department.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

KEY RESPONSIBILITIES:

• Reconciliation and matching of supporting dockets/documents to all checked out guest ledger balances and Point of Sale charge-back to City Ledger
• Maintenance of all City Ledger Accounts including billing, posting of receipts
• Maintenance of Advance Deposits postings and reconciliation
• Reconciliation of all Debtors/City Ledger and Advance Deposits subsidiary ledger to General Ledger Account on a weekly and monthly basis
• Is aware of and abides by all hotel policies, procedures & relevant legislations
• Reports any hazards, risks, accidents as required
• Abides by and is aware of all relevant Occupational, Health & Safety legislation
• Ensures all directions are followed out at the request of any level of Senior Management

KEY TASKS

• To process all city ledger transactions and transfers on a daily basis
• To ensure that all supportive charge-back authority and travel vouchers are matched and complete to city ledger charges
• To dispatch all processed City Ledger charges to customer’s Accounts Payable daily and file copy of all folios/dockets and supporting documents
• To agree city ledger and advance deposits balances to control ledger balance on a daily basis
• To process and balance all advance deposits and city ledger payments recorded by the General Cashier on a daily basis
• To match payment against specific invoices/ folio including commission deducted and follow up discrepancies promptly
• Deal with customer enquiries promptly and efficiently and file all correspondence
• Post all Advance Deposits daily in accordance with Guest Reservations number and acknowledge receipt of same. Route Daily Summary of Advance Deposits Received to Reservations Department and Front Office
• To advise Director of Finance on uncompleted supportive document / authority for each charge-back City ledger / Account Receivable
• To ensure adjustments made are documented on proper Adjustment Authority Forms to be approved by Director of Finance and General Manager
• To run monthly statement of Account Receivable balances for dispatch to outstanding debtors
• To run weekly aged trail balance for the attention of the Director of Finance
• To maintain in-house City Ledger accounts on a daily and monthly basis
• To attend monthly credit meetings