Full job description

Key Responsibilities:

• Review and verify all guest and city ledger invoices to ensure accuracy, proper authorization, and compliance with hotel policies and accounting standards.
• Prepare and post invoices for credit clients, corporate accounts, travel agents, and long-stay guests in the hotel’s accounting system.
• Monitor and follow up on outstanding balances, ensuring timely collection of payments through phone calls, emails, and formal reminders.
• Reconcile customer accounts regularly, investigating discrepancies and resolving billing issues in coordination with relevant departments.
• Verify folios, supporting documents, and back-up attachments to ensure completeness and adherence to internal controls.
• Process credit card settlements, direct billing transfers, and adjustments accurately and in line with hotel procedures.
• Prepare monthly Accounts Receivable aging reports and submit them to the Finance Manager for review.
• Maintain accurate and organized filing systems, both electronic and manual, ensuring confidential handling of financial documents.
• Coordinate with Front Office, Sales, and Finance departments to ensure proper credit approvals and smooth billing processes.
• Assist with month-end closing activities, including reconciliations, reports, and audit documentation.

Requirements:

• Previous experience as an Accounts Receivable Clerk or similar accounting role, preferably in the hospitality industry.
• Strong understanding of accounting principles, billing procedures, and credit management.
• Proficiency in hotel accounting systems and Microsoft Office applications.
• High attention to detail, accuracy in data entry, and strong analytical skills.
• Excellent communication, follow-up, and organizational skills.
• Ability to handle sensitive financial information with integrity and maintain confidentiality.
• Ability to work independently, meet deadlines, and manage multiple tasks.