Full job description

Job Description We are a premium aesthetic clinic in Dubai seeking an experienced and results-driven Call Center Sales Executive to join our growing team. The ideal candidate must have a strong background in aesthetic or cosmetic clinic sales, excellent communication skills, and a passion for delivering exceptional client service over the phone.

Key Responsibilities

• Handle inbound and outbound calls related to clinic services, promotions, and appointments
• Convert leads into consultations and confirmed bookings
• Provide detailed and accurate information about treatments, packages, and procedures
• Maintain a high conversion rate and meet daily/weekly/monthly sales targets
• Build strong relationships with prospective and existing clients through follow-ups and consistent communication
• Maintain and update the CRM system with accurate customer and sales data
• Coordinate with the reception, medical, and marketing teams for smooth operations
• Upsell services and packages in a professional and ethical manner
• Manage client inquiries via phone, WhatsApp, email, and social media (when needed)

Requirements

• Minimum 2 years of experience in a call center or sales role within an aesthetic or dermatology clinic
• Proven track record in sales conversion and achieving targets
• Excellent verbal communication and persuasive skills
• Strong customer service orientation with a polite and professional phone manner
• Knowledge of aesthetic treatments and skincare procedures is essential
• Proficient in using CRM and booking software
• Fluent in English (Arabic or other languages is a plus)
• Ability to work under pressure in a fast-paced environment
• Presentable and well-groomed personality

Benefits

• Competitive basic salary + attractive commission structure
• Career advancement opportunities
• Employee discounts on treatments and products
• Dynamic and supportive work environment
• Performance bonuses