What will I be doing?
As F&B Supervisor – In-Room Dining, you will:

• Supervise the daily operations of the In-Room Dining team, ensuring luxury service standards are consistently delivered.
• Lead, coach, and motivate team members to provide prompt, accurate, and personalized service for every order.
• Oversee the preparation, presentation, and delivery of in-room dining orders, ensuring attention to detail and brand consistency.
• Manage scheduling, training, and performance of the team to drive excellence.
• Handle guest inquiries and complaints with discretion, ensuring satisfaction and loyalty.
• Monitor order-taking, billing accuracy, and cash handling in compliance with Hilton policies.
• Ensure adherence to hygiene, safety, and sanitation standards in all service and preparation areas.
• Support menu updates, promotions, and upselling initiatives in coordination with the Culinary and Food & Beverage leadership.
• Conduct regular inspections of equipment, trolleys, and service areas, ensuring readiness and presentation at all times.
• Perform additional tasks as assigned to support the success of the Food & Beverage division.

What are we looking for?
The ideal candidate will have:

• Previous experience in Food & Beverage supervision, preferably in luxury In-Room Dining or similar service.
• Exceptional guest service skills with the ability to anticipate needs discreetly.
• Strong leadership, training, and communication abilities.
• Excellent organizational skills and attention to detail.
• Fluency in English; additional languages are an advantage.
• A passion for delivering bespoke dining experiences with a personal touch.

APPLY NOW