Full job description

• Guest Service: Greet and seat guests, present menus, take accurate orders, and provide recommendations for food and drinks.
• Order Fulfillment: Communicate orders to the kitchen, serve food and beverages promptly, and ensure they are prepared correctly and presented well.
• Table Management: Set and reset tables, maintain a clean and organized dining area, and perform other cleaning tasks as needed.
• Payment Processing: Deliver bills and accurately collect payments (cash or credit).
• Problem Resolution: Address guest complaints and concerns, anticipate needs, and work to ensure a positive overall experience.
• Menu Knowledge: Memorize menu items, ingredients, and daily specials to answer guest inquiries and make informed suggestions.

Essential Skills & Qualities

• Customer Service: Excellent skills in providing a welcoming and attentive experience for diners.
• Communication: Strong verbal and listening skills to interact effectively with guests and staff.
• Attention to Detail: The ability to notice important details, like food presentation or table setup.
• Multitasking: Efficiently handling multiple orders and tasks simultaneously in a busy setting.
• Teamwork: Collaborating with kitchen staff and other servers to ensure smooth service.
• Stamina & Pressure Handling: The ability to stand for long periods, work quickly under pressure, and carry trays.
• POS Systems Proficiency: Familiarity with point-of-sale systems for order taking and payment processing.

Job Type: Full-time