Job Description

• Proven experience with UAE government portals (Trakhees, Amer, ICA, GDRFA, Ministry of Labour, etc.).
• Fast and accurate typing skills in both Arabic and English.
• Knowledge of document uploading, and formatting per government requirements.
• Minimum 5 years’ experience in a typing centre.

Requirements

• Experience preparing and processing:

• Visa applications (residence, visit, renewal, cancellation)
• Emirates ID applications
• Trade license renewals and amendments
• Establishment card issuance/renewal
• NOCs and labour permits

• High attention to detail to avoid rejections/delays.
• Customer service skills for handling walk-in clients and explaining requirements.
• Ability to work under pressure.
• Teamwork and coordination with PROs and admin staff.
• Flexibility to work in shifts, including weekends or extended hours during peak periods.