Receptionist

Full job description

POSITION SUMMARY

Perform routine clerical and administrative functions such scheduling appointments, organizing, and maintaining paper and electronic files, re-routing phone calls and providing information to callers.


Essential Functions Statement(s)


  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Compose, type, and distribute meeting notes, routine correspondence, and reports.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Order and dispense supplies.
  • Coordinate conferences and meetings.

POSITION QUALIFICATIONS

Competency Statement(s)

Accountability – Ability to accept responsibility and account for his/her actions.

Accuracy – Ability to perform work accurately and thoroughly.

Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.

Detail Oriented – Ability to pay attention to the minute details of a project or task.


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