Job Description:

INCOCO SALON, a luxury beauty salon located in Business Bay, Dubai, is seeking a professional and highly organized Receptionist to join our team. The ideal candidate should have prior experience working in a beauty salon in Dubai, provide exceptional customer service, and be responsible for managing our social media accounts by responding to client messages in a timely and professional manner.

Responsibilities:

• Greet and welcome clients in a professional and friendly manner.
• Manage appointments and bookings using Fresha (experience with this platform is a plus).
• Respond to phone calls and emails promptly.
• Administer the client flow, ensuring a well-organized and efficient environment.
• Handle payments, billing, and other related administrative tasks.
• Maintain a clean and well-organized reception area.
• Ensure customer satisfaction and effectively manage any inquiries or complaints.
• Stay on top of our social media accounts (Instagram, Facebook, etc.) and respond to customer messages quickly and professionally.
• Collaborate with the team to promote salon services and foster customer loyalty.

Requirements:

• Previous experience as a receptionist in a beauty salon in Dubai.
• Familiarity with booking platforms like Fresha (preferred).
• Exceptional organizational and time-management skills.
• Excellent communication and customer service skills.
• Experience in managing social media accounts and customer communication via platforms like Instagram and Facebook (preferred).
• Ability to work in a fast-paced and dynamic environment.
• Fluency in English (additional languages are a plus).
• Positive, professional, and proactive attitude.

Benefits:

• Competitive salary.
• A professional and friendly work environment.
• Opportunities for professional development in a luxury beauty salon.
• Located in Business Bay, Dubai.

If you are looking for an opportunity in a high-end beauty salon and meet the requirements listed above, we look forward to your application!