Key Accountabilities

These must be upheld in accordance with the UAE Code of Conduct, Scope of Practice, and licensure as per the regulator.

The post holder will:

• Always speak up if safety is a concern
• Treat all patients with kindness, respect and compassion.
• Recognize and work within the limits of their own competence
• Take responsibility for their own actions
• Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible.
• Perform additional duties when required

Education and Training:

• Ensure relevant training and competency is undertaken to deliver care safely.
• Maintain up-to-date mandatory training requirements.
• Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.
• Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.
• Under the supervision of the Registered Nurse, support pre-registration and new nurses and Health Care Workers when required.
• Participate in teaching, mentorship and preceptorship when required.
• Under the supervision of the Registered Nurse, support student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling.
• Participate in Performance Improvement Plans when required
• Share knowledge and skill with others, in order to improve patient care and service
• Ensure they are skilled, trained and competent before using any medical device.
• Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.

Quality Assurance and Governance:

• Speak up, if something isn’t right.
• Maintain awareness of and comply with, the NMC Policies and Procedures
• Participate in all activities related to DoH/DHA/MoH/NMC Quality Improvement when required.
• Uphold the regulatory and accreditation standards.
• Continually seek to improve the service of and care delivery for patients and their families.
• Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely manner.
• Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and services.
• Promote customer service based on NMC patient satisfaction results.
• Share best practices and quality patient outcomes through audit.
• Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.
• Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®.

Professional:

• Always uphold the reputation of the nursing profession.
• Act as a positive role model for all nursing and support staff
• Must have insight of own behaviour and in others.
• Support the assessment, planning, implementation and evaluation of programmes of care under the supervision of the registered nurse.
• Comply will all aspects of the UAE Code of Conduct, Scope of Practice and licensure as per the regulator .
• Refuse to undertake any task for which he/she has not been trained and is not competent to undertake.
• Always seek expert help when the demand of care, service or skill, falls outside their capabilities.
• Only delegate tasks to those team members who are trained, skilled and competent to undertake such tasks
• Assist in updating clinical policies and guidelines in line with skill and experience
• Assist, engage with and contribute to the professional development of colleagues
• Ensure re-licensure is managed in a timely manner.
• Always maintain patient confidentiality.
• Ensure timely expert advice or registered nursing support is sought when a patient’s condition fails to respond to prescribed treatment.
• Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association Basic Life Support algorithm.