Full job description

• Greet and welcome patients and visitors in a friendly, professional manner.
• Handle phone calls, emails, and inquiries promptly and effectively, addressing clients’ needs and concerns.
• Schedule and manage appointments, coordinate with medical and wellness staff to ensure smooth daily operations.
• Manage patient registration, update and maintain accurate client information and records.
• Handle payments and invoicing, and assist with billing inquiries.
• Provide information about the clinic’s services, promotions, and wellness programs to clients.

Key Requirements:

• Nationality: UAE ONLY
• Gender: Female
• Languages: Fluency in both Arabic and English (spoken and written) is required.
• Education: High school diploma or equivalent; any additional administrative or customer service training is a plus.
• Experience: Minimum 1 year of experience in a receptionist or customer service role, preferably in a medical or wellness setting.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficient in MS Office (Word, Excel) and appointment scheduling systems.
• Presentable, well-groomed, and able to maintain a professional demeanor at all times

Job Type: Full-time