Full job description

The purpose of this position is to assist Security Manager and lead all Security Supervisors, and their teams, to provide quality security within Depots, MPS, ITPS & Network Patrolling.

KEY RESPONSIBILITIES

Strategic

• Lead a team of Security Supervisors and Security Officers to deliver a safe, reliable, world class and customer focused security services at depots, MPS, ITPS & Network Patrolling.
• Provide effective communications and information with internal and external in an efficient and timely manner.
• Support the Security Manager to implement security policy and plan security systems for Dubai Metro and Dubai Tram.
• Participate in incident/accident management and crisis management.
• Represent Security Department at Police station, Public prosecutor and Dubai Courts following up Crime cases and liaise with company Solicitors.
• Visit security outsourced company’s accommodation monthly to inspect staff accommodation.
• Develop, implement and enforce safe methods of work for security operations and related activities.
• Monitor service delivery and manage the Security Supervisors/Security Officers to satisfy the committed performance targets.
• Conducts Performance Review, handling disciplinary, grievances on the Security Supervisors within the assigned area of responsibilities.
• Assist to develop and maintain of security procedures and work instructions.
• Conduct monthly Security Management Inspection for Metro and Tram in accordance with contractual KPI requirements.

Stakeholder / Customer

• RTA
• TSD Police
• Dubai Police
• FSG
• Emirates Transport

Operational

• Communicating and reporting details of incidents, accidents and irregularities in daily basis.
• Serve as Security On-Call.
• Participating in reviewing the daily OCC logs.
• Attending special events/ walkthrough/ table tops/ live exercises and meetings.
• Assisting Passenger service to provide security during special events.
• Carry out planned and random inspections of depots, MPS, ITPS and Network Patrolling Teams.
• Perform and carry out other duties as directed/instructed by Security Manager or Head of Security and Stakeholder Relations.
• Manage and supervise the day to day security operations of depots, MPSs, ITPs and Network Patrolling.
• Communicate and report details of incidents, accidents and irregularities.
• Dealing with security contractor and Dubai Police for day to day issues.
• Liaising with Dubai Police and sharing information related to crime and any unusual event.
• Perform other duties as required by the Head of Security and Stakeholder Relations or/and Chief Operation Officer.

Capability / People

• Managing the security staff.
• Lead Security Supervisors and their teams.

KEY COMPETENCIES

Technical Competencies

• First Aid.
• Security Training.
• SIRA Training.

Behavioural Competencies

• People management.
• On-Call Investigation

APPLY NOW