Job Description

• Identify and pursue new business opportunities through research, networking, and outreach to potential clients.
• Build and maintain strong relationships with existing clients, ensuring high levels of satisfaction and loyalty.
• Conduct sales presentations and tours of the hotel for prospective clients, showcasing the facilities, services, and unique offerings.
• Negotiate contracts and pricing with clients for room bookings, events, and other services, ensuring profitability while meeting client needs.
• Analyze market trends, competitor offerings, and client feedback to identify opportunities for growth and improvement in sales strategies.
• Work closely with the marketing, front office, and event management teams to coordinate efforts and ensure seamless execution of client requests.
• Assist clients in planning events, including meetings, conferences, and weddings, by providing guidance on available services and options.
• Prepare regular reports on sales activities, revenue generation, and market trends to track performance against targets.
• Collaborate with the marketing team to develop promotional materials, campaigns, and packages that attract target markets.
• Gather and analyze customer feedback to improve services and identify areas for enhancement.
• Attend industry events, trade shows, and networking functions to promote the hotel and establish valuable connections.
• Stay informed about industry trends, competitor offerings, and sales techniques to continuously improve skills and knowledge.
• Assist in the development and management of the sales budget, ensuring adherence to financial targets and cost control.

Qualifications

• Understanding of hotel operations, services, and amenities, as well as market trends affecting the hospitality sector.
• Familiarity with sales techniques, marketing strategies, and promotional tactics that drive business.
• Possess a gracious, friendly and fun demeanor
• Strong administrative skills and excellent knowledge of Microsoft Office
• Ability to multitask, work in a fast paced environment and have a high level attention to detail
• Strong verbal and written communication skills in English.
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork