Full job description

• Welcoming guests upon arrival and adding them to the waitlist when necessary.
• Handing out menus and addressing any initial questions from guests.
• Escorting guests to their tables or seating them in the waiting area.
• Assigning tables based on guest preferences while ensuring fair table rotation among servers.
• Interacting with guests to confirm their satisfaction with food and service.
• Handling guest complaints and assisting in finding timely resolutions.
• Answering phone calls, managing reservations, and providing information.
• Maintaining a good understanding of the menu offerings.
• Assisting other team members as needed in various restaurant roles.
• Delivering excellent customer service at all times.