Full job description

Job Purpose

The Cashier – Hypermarket is responsible for processing customer transactions accurately and efficiently, ensuring excellent customer service, and supporting smooth store operations.

Key Responsibilities

• Process sales transactions quickly and accurately using the POS system.
• Handle cash, card, and digital payments while maintaining proper cash handling procedures.
• Issue receipts, refunds, and exchange transactions as per store policy.
• Greet and assist customers in a friendly and professional manner.
• Ensure the checkout area is clean, organized, and stocked with necessary supplies.
• Handle customer queries, complaints, or escalations at the point of sale.
• Balance cash registers and prepare daily cash reports for submission.
• Collaborate with floor staff to maintain smooth store operations.
• Follow all store policies, procedures, and loss prevention measures.
• Assist in inventory counts, stock replenishment, and merchandising support when required.

Qualifications & Requirements

• High school diploma or equivalent; further education is a plus.
• Minimum [X] years of experience as a cashier or in retail.
• Basic math skills and ability to handle cash accurately.
• Proficiency in POS systems and basic computer skills.
• Excellent communication and customer service skills.
• Attention to detail and integrity in handling cash and transactions.
• Ability to work under pressure in a fast-paced retail environment.
• Flexibility to work shifts, weekends, and holidays.

Skills & Competencies

• Customer-focused with friendly demeanor.
• Accuracy and attention to detail in handling transactions.
• Good time management and organizational skills.
• Ability to work well in a team.
• Problem-solving and conflict resolution skills.