As Restaurant Manager, you will be the heartbeat of the outlet. You’ll blend Italian soul with five-star service to create memorable dining experiences, lead a motivated team with heart and discipline, and ensure everything — from the antipasti to the espresso — is served to perfection.

.A little taste of your day-to-day:

Every day is different, but you’ll mostly do:Guest Experience & Ambience

• Create a warm, welcoming environment that reflects the spirit of Italian hospitality.
• Personally engage with guests to ensure their expectations are not only met but exceeded.
• Handle guest feedback gracefully and turn moments of challenge into opportunities to impress.

Team Leadership & Culture

• Lead, inspire, and develop a passionate team of service professionals.
• Train the team on authentic service standards, Italian dining etiquette, and upselling techniques.
• Build a positive team culture rooted in mutual respect, pride, and professionalism.

Operational Excellence

• Oversee all daily operations of the restaurant with precision and efficiency.
• Ensure that service flows smoothly during busy hours, while maintaining quality and attention to detail.
• Work closely with the kitchen team to ensure food quality, presentation, and timing are consistent and true to Italian tradition.

Financial & Business Performance

• Drive revenue through strategic upselling, thoughtful menu planning, and creative promotions.
• Monitor budgets, P&L, labor costs, and inventory to keep the business healthy and growing.
• Maintain accurate records and reports in line with IHG and regulatory standards.

Quality, Cleanliness & Compliance

• Ensure the outlet maintains top hygiene standards and complies with all health and safety regulations.
• Guarantee consistency in every touchpoint, from service to table setting to ambiance.

Marketing & Visibility

• Collaborate with the marketing team to bring the restaurant to life through themed events, seasonal menus, and social media-worthy experiences.
• Represent the restaurant in guest-facing and promotional activities, both on and off the property.

What we need from you:

• A minimum of 3 years’ experience managing a full-service restaurant, preferably Italian or Mediterranean.
• Strong understanding of Italian cuisine, wine, and service culture.
• Experience in a luxury hotel or fine-dining environment is highly preferred.
• Natural leader with excellent communication and interpersonal skills.
• Financially savvy, with a keen eye on cost control and profitability.
• Fluent in English; Italian or Arabic language skills are a plus.
• Degree or diploma in hospitality management is a bonus.