Full job description

Job Description:

Captain of the service team. Lead a section of the restaurant, personally handle VIP tables, mentor junior waiters, and uphold sequence-of-service standards.

Key Responsibilities:

• Lead a section of 6–8 tables during peak service
• Personally serve VIP and high-spend tables
• Train and coach junior waiters on the job
• Conduct beverage and Moroccan tea ceremony presentations
• Pre-shift briefings under the Floor Manager
• Upsell signature dishes, pastries, and beverages
• Handle guest complaints at the table level

Requirements:

• 4+ years restaurant service, 1+ as Captain/Head Waiter/Senior Waiter in premium-casual or fine dining
• Strong knowledge of Moroccan cuisine; able to explain dishes in detail
• Familiarity with traditional Moroccan tea-pouring ritual
• Excellent presentation, posture, and grooming
• POS literate
• Arabic or French fluent; English working level