Key Accountabilities

• Coordinate and monitor preventive and reactive maintenance activities across mechanical, electrical, and plumbing (MEP) systems to ensure campus infrastructure remains fully operational.
• Oversee and coordinate facilities support services, including cleaning, security, pest control, landscaping, and general campus support activities.
• Manage facilities-related service requests and help maintain efficient service response times for campus users.
• Operate and support building systems including Building Management Systems (BMS), lighting controls, access control systems, and CCTV infrastructure.
• Administer facilities inventory and stores, ensuring stock accuracy, replenishment, and compliance with procurement procedures.
• Support the setup and execution of internal and external university events, including venue preparation and approved catering arrangements.
• Coordinate transportation requirements and ensure university vehicles and associated documentation remain compliant and up to date.
• Contribute to campus safety initiatives, emergency preparedness activities, risk assessments, and safety audits.
• Deliver document and administrative support services, including stationery management, courier coordination, printing, scanning, and document preparation services.
• Liaise with the landlord, TECOM, contractors, and relevant authorities to obtain approvals, coordinate maintenance activities, and secure permits for events and refurbishment works.

Qualifications and Experience

Education:

• Diploma in Facilities Management, Engineering, or a related discipline.

Candidates must demonstrate:

• Minimum 8 years’ relevant experience in facilities operations, maintenance, or building services.
• Strong knowledge of UAE facilities management practices, HSE requirements, and regulatory compliance.
• Working knowledge of mechanical, electrical, and plumbing systems.
• Experience operating building technologies such as BMS, access control, CCTV, or related building systems.
• Experience coordinating contractors, vendors, and service providers.
• A strong customer-service mindset with a proven commitment to delivering a positive user experience.
• Proficiency in Microsoft Office and facilities management software.

Preferred Attributes:

• Initiative and a proactive approach to identifying and resolving issues.
• Strong ownership and accountability.
• The ability to remain calm and effective under pressure and during emergencies.
• Adaptability in a dynamic environment with evolving systems and priorities.
• Excellent interpersonal and stakeholder-management skills.
• Effective planning, organisation, and time-management capabilities.

Working Arrangements

Based primarily at the UOWD Campus in Dubai Knowledge Village.

• Shift-based schedule:
  • 8:00 AM – 4:00 PM
  • 10:00 AM – 6:00 PM
• Occasional travel within the UAE may be required to support university events.

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