Full job description

Responsibilities:

1. Lead Generation

• Identify and generate new business opportunities through cold calling, email campaigns, LinkedIn, networking, and referrals.
• Build and maintain a strong sales pipeline.
• Research potential clients across various industries.

2. Client Acquisition

• Contact prospective clients and schedule meetings or product demonstrations.
• Understand client business requirements and IT needs.
• Convert qualified leads into long-term customers.

3. Sales & Business Development

• Promote the company’s IT products and services.
• Prepare and deliver sales presentations and proposals.
• Negotiate pricing, commercial terms, and contracts.
• Achieve monthly, quarterly, and annual sales targets.

4. Requirement Gathering

• Understand client requirements for software development, web development, mobile applications, cloud solutions, digital marketing, ERP, CRM, AI solutions, and IT support services.
• Coordinate with the technical team to prepare suitable solutions.

5. Proposal & Quotation Preparation

• Prepare customized proposals, quotations, and Statements of Work (SOW).
• Follow up with clients until deal closure.
• Ensure proposals meet client expectations and company standards.

6. Client Relationship Management

• Build strong relationships with new and existing clients.
• Maintain regular communication to understand changing business needs.
• Ensure high customer satisfaction and repeat business.

7. Market Research

• Monitor market trends and emerging technologies.
• Analyze competitors’ products, pricing, and strategies.
• Identify new business opportunities in domestic and international markets.

8. Coordination with Internal Teams

• Work closely with the technical, project management, and delivery teams.
• Ensure smooth project handover after deal closure.
• Coordinate with finance for quotations, invoices, and payment follow-ups.

9. Sales Reporting

• Prepare daily, weekly, and monthly sales reports.
• Report business development activities and revenue forecasts to management.
• Track KPIs and sales performance metrics.

10. Client Meetings

• Conduct virtual and face-to-face meetings with clients.
• Present company capabilities, portfolios, and case studies.
• Attend industry events, exhibitions, and networking programs when required.

11. Follow-ups

• Follow up on quotations, proposals, and pending opportunities.
• Maintain continuous communication with prospects until the deal is closed.
• Re-engage inactive or dormant clients.

12. Revenue Growth

• Identify opportunities for upselling and cross-selling IT services.
• Generate repeat business from existing clients.
• Contribute to achieving overall company revenue goals.

13. Customer Support Coordination

• Act as the primary point of contact during the pre-sales process.
• Coordinate with the support team to resolve client concerns promptly.
• Ensure a smooth onboarding experience for new clients.

Requirements:

• Minimum Bachelor’s degree is required
• Minimum 2 years of Sales experience is required
• Should have strong communication and negotiation skills
• Should have strong convincing power
• Should be available in Dubai for face to face interview round