Job Purpose:
Responsible for managing and following up on outstanding customer payments, ensuring timely collections, maintaining healthy accounts receivable, and supporting the finance and sales teams in minimizing overdue balances.

Key Responsibilities:

• Follow up with clients for pending payments as per agreed credit terms.
• Maintain records of customer accounts, invoices, and collections.
• Coordinate with the sales and accounts team regarding overdue accounts.
• Prepare regular collection reports and ageing analysis for management.
• Resolve billing disputes and discrepancies with customers.
• Build and maintain professional relationships with clients while ensuring timely recovery.
• Escalate critical overdue accounts to management for necessary action.
• Visit clients when required to follow up on payments.

Requirements:

• Minimum 2–4 years of experience as a Collection Officer, preferably in building materials/trading industry. Arabic Speaker
• Strong knowledge of credit control and collection procedures.
• Proficiency in MS Office (Excel, Word) and accounting/ERP systems.
• Good communication, negotiation, and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• UAE driving license preferred.

Education:

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.