Full job description

A Pet Shop Retail Salesperson in the UAE is responsible for assisting customers with pet-related products, achieving sales targets, maintaining store presentation, and providing basic pet care guidance. The role requires strong customer service skills, product knowledge, and the ability to work in a fast-paced retail environment.

Key Responsibilities

• Welcome and assist customers professionally.
• Recommend pet food, accessories, toys, aquariums, grooming products, and healthcare items.
• Explain product features, pet nutrition, and basic pet care.
• Achieve daily and monthly sales targets through upselling and cross-selling.
• Handle billing, POS transactions, and cash management.
• Maintain cleanliness and visual merchandising of the shop.
• Arrange shelves and monitor stock availability and expiry dates.
• Assist with inventory counting and stock replenishment.
• Handle customer complaints and inquiries professionally.
• Ensure proper handling and care of pets within the shop.
• Follow company policies, hygiene, and safety standards.

Requirements

• Previous retail sales experience preferred.
• Pet industry experience is an added advantage.
• Passion for animals and willingness to learn pet care.
• Good English communication skills.
• Basic computer and billing system knowledge.
• Ability to work flexible shifts, weekends, and holidays.
• Strong customer service and sales skills.
• Physically fit for stock handling and shop activities.