About Hausfit

Hausfit Technical Services LLC is a leading provider of maintenance, renovation, fit-out, and home improvement solutions in Dubai. We are looking for a motivated and results-driven Telesales Executive to generate leads, build customer relationships, and drive sales growth through outbound and inbound calls.

Key Responsibilities

• Conduct outbound calls to potential customers to promote Hausfit’s maintenance, fit-out, renovation, and technical service solutions.
• Generate and qualify leads for the sales team.
• Follow up with existing and prospective clients to understand their requirements and schedule site visits or consultations.
• Maintain accurate records of customer interactions in the CRM system.
• Explain company services, promotions, and value propositions professionally.
• Achieve daily, weekly, and monthly call and sales targets.
• Handle customer inquiries and provide appropriate solutions.
• Build and maintain strong customer relationships to encourage repeat business.
• Coordinate with the operations and sales teams to ensure smooth customer onboarding.
• Stay updated on company services, pricing, and market trends.

Requirements

• Minimum 1–2 years of experience in telesales, telemarketing, customer service, or sales.
• Experience in maintenance, fit-out, construction, real estate, or home services is an advantage.
• Excellent communication and persuasion skills in English.
• Knowledge of Arabic, Hindi, Urdu, Russian, or other languages is a plus.
• Strong negotiation and objection-handling abilities.
• Proficiency in Microsoft Office and CRM software.
• Ability to work in a target-driven environment.
• Positive attitude, self-motivated, and customer-focused.

Key Performance Indicators (KPIs)

• Number of outbound calls made daily.
• Qualified leads generated.
• Appointments/site visits booked.
• Conversion rate from lead to customer.
• Monthly revenue generated from telesales activities.
• Customer satisfaction and retention.