Full job description

We are seeking a friendly and professional Receptionist to serve as the first point of contact for our organization. This role is key to creating a positive impression for visitors and clients while managing front desk operations and supporting daily administrative activities to ensure the efficient functioning of the office.

Responsibilities:

• Welcome and assist visitors with a courteous and professional demeanor
• Answer and direct incoming calls accurately and promptly
• Maintain a clean, organized, and presentable reception area
• Manage incoming/outgoing mail, packages, and courier services
• Schedule appointments and manage meeting room bookings
• Support with administrative tasks such as filing, photocopying, and data entry
• Liaise with internal departments and coordinate with support staff
• Monitor office supply levels and handle procurement as needed
• Respond to general inquiries and provide accurate information
• Adhere to company protocols and security procedures

Qualifications:

• Previous experience as a receptionist or front office representative is MUST
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Exceptional command of the English language, both written and verbal
• Strong organizational and multitasking capabilities
• Professional appearance and a customer-oriented mindset