What You’ll Be Part Of

You’ll join a team that values quality, integrity, innovation, and collaboration. Every day, your work will directly contribute to patient care and meaningful clinical outcomes.

Your Impact

• Serve as the bridge between clinics and our laboratory
• Ensure biological samples reach the lab safely and on time
• Support clients with empathy, accuracy, and professionalism
• Uphold the highest standards of compliance and safety
• Strengthen operational excellence through accurate Salesforce and Navision use

What You’ll Do

• Deliver exceptional customer care and service coordination
• Manage daily sample reception and cold‑chain logistics
• Use Salesforce to track cases and client interactions
• Register patient and sample data in Navision with precision
• Maintain documentation, traceability, and SOP compliance
• Collaborate with Sales, Logistics, and Laboratory teams to exceed client expectations

What You Bring

• A passion for service and operational excellence
• A bachelor’s degree, preferably in a healthcare‑related field
• At least 2 years of experience in customer service, logistics, or laboratory workflows
• Experience with Salesforce and/or Navision
• Strong attention to detail and data accuracy
• Ability to thrive in a regulated, fast‑paced environment
• Excellent communication, empathy, and patient care skills
• Ability to speak Arabic (preferred/advantageous) to support regional patients

Benefits

• Competitive salary package
• Health insurance coverage
• Annual leave Ticket
• Professional development & training opportunities

APPLY NOW